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PT Jalur Nugraha Ekakurir (JNE) Pusat

JNE is a national leading company that provides one stop service solution for Logistics and Distribution, which are city courier, domestic courier, international courier, logistics and distribution, international sea and air cargo, moving, trucking, and warehousing, express custom clearance, airport escort, and  money transfer. We are currently looking for candidates who have core competency: Honest, Visionary, Responsible, andiscipline for this following position:

Coordinator Customer Service

Surabaya

Responsibilities :

  • The resolution of the problem until the customer claims according to SOP
    • Ensure all investigative process in accordance with SOP
    • Coordination with internal and Surabaya branch network
    • Make a summary report every month
    • Daily reports for monitoring the settlement of claims
  • Problem resolution to ensure timely claims

Requirements :

  • Male / Female
  • Minimal education D3 any field
  • Max Age 30 years old
  • Minimum 2 yrs experience in same field
  • Healthy Physical & Spiritual
  • Able to operate Ms. Office
  • Understanding and response in any condition
  • Have good communication skills, discipline, responsibility and honest
  • Ability to work individually or in teams
  • Able to lead and coordinate well

Procedure :
Written application and CV to the mail sent to :

[email protected]

and CC to :

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]